Return Policy
We are happy to exchange any product you have purchased from us with a valid store receipt within 14 days of purchase. Items must be returned in original packaging and with tags on, otherwise we will not be able to resell merchandise. You will receive a store credit if an immediate exchange is not made. Sale and Personalized Items are final, meaning, they are non-returnable or exchangeable.
Terms
We accept VISA/MC, American Express, and Discover. We do accept checks.
Shipping Policy
If you live out-of-state or out of the Lithia Area, we will ship in stock items within 48 hours. Personalized items can take up to 3 weeks depending on availability and turnaround time. Our shipping and handling fee for UPS delivery is below and we can certainly expedite your order for an increased shipping and handling charge as noted:
· Three business days via UPS will be $7.00 extra
· Overnight via FedEx will be $15.00 extra
· Canada please add $5.00 extra to the chart below.
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US Shipping Cost |
|
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Up to $25.00 |
$6.50 |
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$25.01 to $75.00 |
$10.50 |
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$75.01 to $150.00 |
$14.50 |
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$150.01 to $200.00 |
$16.50 |
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$200.01 and up |
$18.50 |
Shipping Address Options
Sending a gift? Packages can be sent to the same address as your billing address or to another address. If you're sending a gift, you can add a personal message at no extra charge and we’ll include a gift receipt and don’t worry, we'll remove the prices.
Privacy Policy
Your privacy is important to us! Any personal information you provide to us is maintained on our internal system. We collect information when you place an order, opt-in to receive our emails, participate in
in-store contests, promotions or surveys, or fill out an employment application. This information may include, but is not limited to, your contact information (for example, your name, email address, billing and shipping addresses and phone number) and your credit card information.
How we use this information
When you supply your postal address when placing an order, you may receive catalogs or postcards by mail from us.
We also maintain a record of your purchases made in our retail store or over the phone in order to serve you better.
When we offer in store contests or promotions, you may be required to provide certain personal information so we can notify winners and/or fulfill promotional obligations. In these instances, you have the option to receive emails or other communications from us regarding our products, services, contests, and promotions. In the unlikely event of a sale of our business, we may disclose your personal information to a purchaser that agrees to abide by the terms and conditions of this privacy policy. You should also be aware that we may disclose specific information about you if required to do so by law, governmental request, process or court order or based on our good faith belief that it is necessary to conform or comply with such law, request or court order or to protect the users of our website or the public.
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